Mila™ Orthopaedic Sandals

Bundle up and save an extra 20%!

30-DAY MONEY-BACK GUARANTEE

Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience

Testimonials

Soft, comfortable, and even nicer in person than in photos.

Isabel M.Queensland, OOL

I honestly wasn't sure what to expect since it was my first order. Everything arrived beautifully packaged and the quality immediately stood out. The whole experience felt much more premium than i expected.

Wendy M.Queensland, BNE

Great experience from start to finish. Orderin was easy, shipping went smoothly, and i'm very happy with the quality.

Lisa N.Northern Territory, DRW

I needed to exchange a size and customer service was so kind and quick to help.

Nancy R.New South Wales, SYD

Everything went perfectly. Clear updates and fast shipping.

Clara B.Queensland, BNE

Frequently asked questions

Can I return an item if it doesn't work out?

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our Contact page or email us directly at support@janetnewyork.com, and we’ll guide you through the return process.

What payment methods do you accept?

You can shop safely and securely with the following payment methods:

Credit Cards
Apple Pay
Google Pay
Shop Pay

How do I track my order?

Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.

How do I pick the right size?

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

Is shipping free?

Yes, we offer free premium shipping with UPS on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

How do I get in touch?

Our customer support team is always happy to help. You can reach us through the Contact Page or by email at support@janetnewyork.com. We usually reply within 24 hours.

Free Premium Shipping

We offer free premium shipping with UPS for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.